billing & refund policy

Effective Date: August 7, 2026

1. Overview

This Billing & Refund Policy explains how memberships, free trials, billing, cancellations, and refunds are handled for Scarlet Hunter Social Club (“Scarlet Hunter,” “we,” “our,” or “us”).

Payments are securely processed through authorized third-party payment processors integrated with WooCommerce.

By starting a free trial, purchasing a membership, or maintaining an active subscription, you agree to this Billing & Refund Policy, our Terms & Agreements, and any applicable payment processor terms.

2. Membership Plan

Scarlet Hunter currently offers one membership plan.

Scarlet Hunter Membership

  • Price: $8.00 USD per month
  • Billing Frequency: Monthly
  • Free Trial: 14 days for eligible new members
  • Automatic Renewal: Enabled unless canceled

Membership grants access to member-only features available through Scarlet Hunter Social Club for the duration of an active subscription.

Unless otherwise stated, all prices are displayed in U.S. Dollars (USD).

Scarlet Hunter reserves the right to modify pricing in the future. Existing subscribers will receive advance notice of material pricing changes where required by applicable law.

3. Free Trial

Eligible new members may receive one (1) complimentary 14-day trial.

The free trial provides access to the same membership features available to paying subscribers unless otherwise stated.

Unless canceled before the trial expires, the trial automatically converts into a paid monthly membership through WooCommerce.

To prevent abuse, Scarlet Hunter may limit free trials to one per individual, household, payment method, or device, where reasonably necessary.

Scarlet Hunter reserves the right to deny or discontinue free trial eligibility where abuse, fraud, or repeated attempts to obtain additional free trials are detected.

4. Automatic Renewal

Memberships automatically renew each month until canceled.

By purchasing a membership, you authorize Scarlet Hunter and its payment processor to charge your selected payment method for recurring membership fees using WooCommerce’s subscription and billing functionality, where applicable.

You may cancel renewal at any time before your next billing date.

Cancellation stops future billing but does not automatically entitle you to a refund beyond the terms described in this Policy.

5. Payments

Payments are processed securely through third-party payment providers connected to WooCommerce.

Scarlet Hunter does not store complete payment card numbers on its own servers.

WooCommerce may store limited billing information necessary to:

  • Process purchases
  • Maintain subscription records
  • Display billing history
  • Process refunds
  • Comply with applicable legal and accounting requirements

Members are responsible for maintaining accurate payment information.

6. Membership Activation

Upon successful payment (or activation of an eligible free trial), Memberships for WooCommerce will automatically activate the member’s access to eligible content and features.

If payment fails or a membership expires, access to members-only areas may be suspended until the account returns to good standing.

7. Failed Payments

If a scheduled payment cannot be completed, Scarlet Hunter or its payment processor may:

  • Retry the payment.
  • Notify the member.
  • Temporarily suspend membership access.
  • Cancel the membership if payment remains unsuccessful.

Membership benefits may be restored once outstanding payments have been successfully processed.

8. Cancellation

Members may cancel their subscription at any time through:

  • Their Scarlet Hunter account (where available), or
  • The designated customer support contact.

Cancellation prevents future recurring charges.

Unless otherwise required by law:

  • Membership access generally continues until the end of the current paid billing period.
  • No additional monthly charges will occur after cancellation.
  • Canceling during a free trial prevents the first paid charge, provided cancellation occurs before the trial ends.

9. Refund Policy

Scarlet Hunter offers a 14-day refund period for the first paid monthly membership charge.

Members may request a full refund within fourteen (14) calendar days after their initial paid subscription payment.

Approved refunds will generally be returned to the original payment method used during checkout.

Refund requests submitted after the 14-day refund period will generally not be approved unless required by applicable law or approved as an exception by Scarlet Hunter.

Refund approval may result in immediate termination of membership access and removal of access to member-only content.

10. Abuse Prevention

The free trial and refund policy are intended to allow new members to evaluate Scarlet Hunter with minimal financial risk.

Scarlet Hunter reserves the right to deny free trials or refunds where it reasonably determines that a member has:

  • Created multiple accounts.
  • Used multiple payment methods to obtain repeated free trials.
  • Requested repeated refunds.
  • Attempted to circumvent membership fees.
  • Engaged in fraudulent billing activity.

11. Chargebacks

If a member disputes a valid charge through their financial institution without first contacting Scarlet Hunter, we reserve the right to:

  • Suspend the account.
  • Restrict membership access.
  • Permanently terminate the membership where fraudulent or abusive chargeback activity is determined.

Members are encouraged to contact Scarlet Hunter before initiating a chargeback so billing issues can be resolved promptly.

Nothing in this section limits any rights available under applicable law.

12. Promotional Offers

From time to time, Scarlet Hunter may offer:

  • Discounted memberships.
  • Promotional pricing.
  • Coupon codes.
  • Extended trial periods.
  • Limited-time offers.

Unless expressly stated:

  • Promotions cannot be combined.
  • Promotions have no cash value.
  • Promotions may be modified or discontinued without notice, subject to applicable law.

13. Taxes

Applicable taxes may be collected where required by law.

Displayed pricing may not include taxes unless specifically stated.

14. Billing Records

Members may view available billing information through their WooCommerce account dashboard, subject to the features enabled by Scarlet Hunter.

Billing history may include:

  • Active membership status.
  • Renewal dates.
  • Previous transactions.
  • Refund status.
  • Subscription history.

15. Billing Questions

Questions regarding:

  • Memberships
  • Billing
  • Renewals
  • Refunds
  • Payment issues
  • Cancellations

should be submitted through Scarlet Hunter’s customer support.

Please include:

  • Account email address
  • Approximate transaction date
  • Description of the issue

Providing complete information helps us investigate and resolve requests more efficiently.

16. Changes to This Policy

Scarlet Hunter may update this Billing & Refund Policy from time to time.

Material changes will be published on our website with an updated Effective Date.

Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

Summary

Current membership terms:

  • One membership plan
  • $8.00 USD per month
  • 14-day free trial for eligible new members
  • Automatic monthly renewal
  • Cancel anytime before your next renewal
  • Full refund available within 14 days of the first paid monthly charge
  • Membership access managed through Memberships for WooCommerce

Contact Us

For questions regarding memberships, billing, refunds, or cancellations, please contact Scarlet Hunter Social Club through the contact information provided on our website.